Personal Data Protection Notice
1. Protection and Use of Personal Data
Innoactive values your and your clients Personal Data and strives to protect it in compliance with the laws of Malaysia. This Personal Data Protection Notice (“Notice”) is issued by us pursuant to the requirements of the Malaysian Personal Data Protection Act 2010 (“the Act”) to all our customers or any other individuals whose data is required to be collected by us by reason of, or incidental to, the provision of any services to our customers.
In the course of your dealings with Innoactive, we may collect a variety of your and your clients Personal Data including but not limited to name, address, gender, marital status, contact details, email address, nationality, race, education background, occupation, medical condition, insurance information, bank account information, credit profile and other information deemed necessary.
Innoactive may collect your and your clients Personal Data directly from you or indirectly from third parties including but not limited to your family members, next-of-kin, independent consultants, regulatory and enforcement agencies and financial institutions.
Innoactive may use and process your and your clients Personal Data for the purposes relating to the business and activities of Innoactive which shall include, without limitation:
a) to process your requested products and services;
b) to communicate and inform you of your ordered products and services;
c) to inform you of our services or products and keep you posted on Innoactive’s latest product announcements and upcoming events;
d) to process any payments relevant to you and your purchased products and services;
e) to conduct market research, statistical analysis and analysis of customers case studies to improve Innoactive `s services and products;
f) for internal administrative purpose such as auditing, data analysis, record keeping use and customer communications; and
g) for any other purpose that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities.
2. Collection of Non-Personal Information
Where Innoactive collects information through our website, we automatically collect certain nonpersonal information regarding website use that does not identify you including but not limited to Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time of your access to the website, the operating system you are using, the sections of the website you visit, the content you download from website and the internet address of the website from which you linked directly to Innoactive website. Innoactive may use non-personal information to compile tracking information reports regarding site user demographics and site traffic patterns. None of the tracking information in the reports can be connected to your identities.
3. Links to Third-Party Websites
The Innoactive website may contain links to third parties operated and owned websites that are not under our control. These websites may have their own policies regarding Personal Data Protection and hence Innoactive shall not be held responsible for the collection, use, maintenance, sharing or disclosure of data and information by such third parties. If you provide information directly to such sites, the Personal Data Protection Policy and terms of service on those sites are applicable and Innoactive is not responsible for the information processing practices or privacy policies of such sites.
4. Cookies
Cookies on Innoactive website may be used to allow you to set your individual preferences and to help Innoactive provide a better experience. Certain cookies may collect your Personal Data. Cookies are small text files which a website may put on your computer or mobile device when you first visit a page to help the website to recognize your device, remember your username and preferences. If your browser permits, you may choose to accept or decline cookies. However, please take note that your ability to access certain features or your usage of the facilities at Innoactive website may be affected if you choose to decline cookies.
5. Website-specific purpose
If you are not customers of Innoactive, but you have submitted enquiries via Innoactive website, Innoactive may process your Personal Data for the following purposes:
a) responding to your enquiries;
b) internal record keeping and administrative purposes;
c) development and enhancement of Innoactive products and services;
d) to inform you of our services or products and keep you posted on Innoactive `s latest product announcements and upcoming events; and
e) for any other purpose that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities.
6. Protection of your Personal Data
We maintain appropriate security safeguards and practices to protect your and your clients Personal Data unauthorised access, collection, use, disclosure, copying, modification disposal or similar risks, in accordance with applicable laws.
7. Right of Access, Amendment and Withdrawal of Consent
Innoactive respects your right of access to your Personal Data and right to request correction of the Personal Data that is inaccurate, incomplete, misleading or not up-to-date. However, Innoactive reserves the right to charge you a reasonable fee for the processing of any data access request or delay your request pending further details from you. You may also amend your Personal Data or withdraw your consent to process Personal Data at any time.
8. Contacting Us
If you have any questions, or complaints relating to the use or disclosure of your Personal Data, or if you wish to withdraw your consent, or to know more about our data protection policies and practices, please contact us via email. info@innoactive.my
9. Changes to Notice
Innoactive reserves the right to amend this notice from time to time to reflect changes in legal and regulatory requirements, technological advancements and best practices without further written notification but such amendments will be notified via our website. You are advised to check the notice on our website on a regular basis.
10. Your Consent
By using this website and /or submitting Personal Data to Innoactive, you hereby agree to the terms of this Policy and consent to the collecting, using and storing of your information as explained by this Policy. If you do not agree with the terms of this Policy, please do not use this website or provide Innoactive with any of your Personal Data.